We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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pretty knit top, comfortable although yes it's cropped xD, for reference my finger is placed where my belly button is so that you can see how cropped it is. stretchy and comfortable, it fits me perfectly. For reference my body measurements are 90 cm bust, 74vm waist, 36cm shoulder width, 165cm tall, 55kg. it arrived in around 15 days, and I totally recommend if you don't mind cropped tops :).
The cloth is excellent.
Pretty good. Very short but perfect for a 15 year old. Super soft.
It is quite cute and soft, I bought it as a gift for my sister and she loved it, she is very happy, the shipment was very fast, thank you very much, I didn't take photos of him because now my sister has it, but it really is a good product
Beautiful I loved
Transparent a little, but the design and softness are perfect
I like it very much, it's soft. It's smaller than it looks, it's more of a crop top
it took some time before I got it, but it's so so pretty! I loooveee it and its super comfortable
Very beautiful Thick and heavy wool..
Very beautiful and warm, I like it very much, I wear size M and fit well. Arrived very quickly and the gift put the elastic bandThank you
I loved it, good thick fabric, I did not expect so good quality
Very comfortable
It is very beautiful, good quality, it is a normal size S/M, neither fair nor oversize is beautiful, shelter but it is not hot and they sent me a gift hair League apparently, it was a nice detail
Excellent quality very warm, it is knitted fabric, very thick and looks amazing, love it. I arrive in a week
Sweater is beautiful! I am a size small and it fits just right on the snug side but not tight, if you want it a little loser, would recommend the medium…material is on good quality. Love and recommend store!
It looks very cool and warm and arrives with a hairtail as a gift, I recommend it, thanks to the store
It’s very cute and I like the bunny logo ,but for some reason it came smelling like ear wax. Didn’t affect my score tho
Very beautiful and the beautiful gift thank you
My charm is beautiful, the material and the store gave me a small detail for the purchase, I recommend it to the 100%
I was surprised for the quality of the fabric, it’s very soft and comfortable. I have a European size M, height 177cm and it fits perfectly. And the little extra gift was really kind, thank you!
For slim girls with a tuny figure will be great
I have loved it, the fabric is super soft and warm, if you are normal size, it is true that it remains A little by the navel but it is very beautiful.
Very soft! Very good quality!!! Suddenly! Pretty!
I love it is a very beautiful and good quality garment I would buy it again I am very satisfied
This very nice I would buy it again :) I arrived quickly .....