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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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It is very beautiful, the bag was late but it was worth it, but the key chain with the tassel was missing.
Beautiful bag I loved this is for my daughter the next one will be mine I will order another one for sure
It's too beautiful!! I loved this bag!! Worth the purchase a lot!!
Very good quality wallet, very beautiful and acceptable size
Really happy with quality and design. Perfect size for summer outings.
Has arrived in less than a week and quality price is great.
The bag is good, the material is not as tough as I thought a little weakMore is for the day to day is goodI found the handles weak and the bag material also more happy with my purchase thank you
All according to the description. Super handbag. I am satisfied
so beautiful good quality
Great very. beautiful the bag good material U. Little small but gives the necessary.
It is a small but beautiful bag, very good quality and arrived in very good time, fast shipping, thank you very much, store recommended!!!
is very well designed and nice
Delivery was very fast and item is accurate as in picture
Came with a stain, no longer takes away the beautiful bag.
Very good size. Great material. I loved the bag! The only caveat is that because he came only in one bag, he ended up hurting and was marked. But I hope it comes out.
Nice
The product is as described my wife is very happy and satisfied with the purchase store widely recommended
Really pretty and flirtatious, really well finished. They arrived very quickly, I certainly recommend them the very reliable and attentive store.
Beautiful but kind of small, but ok
The purse is very nice and it looks just like the picture. I like it a lot.
Very cute as it looks in the photo has the perfect size I loved it
Excellent beautiful MSM ad way and the whole team just thank you arrived ahead of schedule and all right thank you
Very nice bag, without a doubt of great quality, I recommend it quite a lot, it arrived quickly.
satisfied
look pretty good came early