We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Great quality. Very good size. Has partitions.
It arrived super fast long before the estimated date, it is very beautiful and has good quality for its price I would certainly order another one in another color
Arrived super fast, in a week and a half. It is very beautiful, strong color, with good space. I recommend❤️
Very nice and wide. I recommend buying another one. Soft texture
A little satisfied
It's smaller than I thought. I don't go in A4 paper.
Very nice bag-the size is comfortable-not big and not small. Color-not white, but light sand. Wallet included for comparison
Great quality, the GF loved it. Real leather smell, color good, no creases.
Loved the bag, good material, arrived fast. I recommend the store the bag arrived well packed. Arrived a little crumpled but it must have been from the transport.
NicelyThanks
Good product and a good size. Bakusoku Delivery Safe Dealer
Very cute bag, I am very satisfied with this purchase
Beautiful bag! With 2 partitions and very good material. The delivery was very fast. I recommend too much
The bag is beautiful, arrived before the deadline. Is heavy and looks very elegant. Super recommend
very good and lovely bag, not big but modest size. welldone
Very good product, excellent product, very practical
Fast delivery, good price. Thanks !
I thank you for the speed of delivery and the product is of great quality I recommend congratulations to the store
The bag is very beautiful and it arrived very well cared for. It is of good size and exact as shown in the picture. I liked it very much!
Arrived very fast, same as the photo, great size, beautiful loved
Beautiful! Really surprised with the quality! And at a super accessible price⭐️⭐️⭐️⭐️
The bag is pretty. Bought it as a gift so I don't want to open it. I opened a bit to check the inside, and it's good.
maravilhosa