We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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gorgeous bag! will definitely buy again !
Great handbag (leather). I ordered 24.11, I received 6.12. I recommend the store.
Great quality! Very nice bag!
Great product. Soft and perfect size
Beautiful bag identical to super loved photo
Very cute, beautiful, leather handbag. Delivery quickly. I like it, I recommend it
Very beautiful and good quality.
Pretty handbag.
Really pretty bag. I love the hardware and the nautical element.
Top bag. Came very well packed. Exceeded expectations.
Product is cow leather, wonderful loved it
Is very beautiful and very well done. Genuine Leather. I already want other colors.
It is very beautiful and very good quality!!! I arrived very quickly in Mexico!! I recommend the store to the 100%!!! I will ask for more!!!
Bag Super! Leather bag!!!! As it is written. The packaging is good. Arrived in Odessa in 1 month. Could track, but in Ukraine the delivery was a little long, 1 week longer. I am very satisfied with the product. Did not communicate with the store, sent it immediately the next day. All the seams are smooth, the quality is super. Recommend
I love it. Very well finished. Beautiful leather for the price. I recommend. Fast delivery.
Very nice as is to the description .. The only thing is that the pendant is something short for tall people
Llegó bien
The goods arrived within three weeks. As described.
I thought it was beautiful, leather, good size!
I liked the bag, a little less than expected .. My wallet doesn't fit .. The color is slightly different from the picture .. A little greyish .. Two pockets inside, one of them on the lock .. Generally recommend
Bag Super, Love it!!!
The handbag is super, genuine leather, quite thick, smells of leather, arrived quickly!
I love it, it's just like the photo. I recommend it.
Beautiful green leather nice Crossbody with pretty medallion on the front. I like it may even keep it for myself.
The handbag arrived quickly! I am very satisfied! Recommend and store and bag