We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Beautiful excellent quality bag. Identical to the ad, super well packed very carefully. Perfect finish the material and a soft PU leather great
Arrived in great condition and fast, super recommend
I loved high quality very beautiful, it took time to arrive but it was worth it I am very happy with this product.
Beautiful bag, arrived fast congratulations on the agility, I bought to give as a gift to my middle daughter, for sure she will like it.
The handbag is beautiful, great material perfectly imitates real soft leather, lots of restructure, beautifully made Thank you and I recommend!
I received the bag today, it met my expectations, it came very well embada, it arrived before the scheduled date, I liked it and I will recommend it to other people, very good quality
Identical to the ad, I loved. Arrived in a timely manner.
Despite being synthetic, it looks very good quality
The bag came very well wrapped. She is beautiful .. I indicate the purchase for sure...
Same as the ad, however I found it a little small, but it was worth the purchase
The bag is small but beautiful, I was taxed, so it ended up being expensive, I wouldn't buy it again.
A small cute handbag, but with a very strong smell, similar to fish. I have been weathering outside for two days, the smell is holding, quite a bit weathered.
The quality is good, the packaging is fine, the stitches are native, I recommend the bag
Great product, as it appears in the description.
Crowd was the first time I bought a bag here I looked at the measurements and it came exactly as it is great size for those who like a small bag very spacious all lined and the little one is very malleable very well sewn very good finish was very worthwhile for the amount I bought for my daughter she loved. Super Indico
Excellent arrived early in an excellent condition, the bag is not very large but it is very beautiful and it is what is expected
Delivery shvidka, a bag of nepogans on its own. Sorry, I came with a defect-a dance for the personal story. Bilsh-Mensh turned out to be viterti, ale is not for good.
All the size and color are good.
The bag is beautiful, the same described, arrived before the deadline, only problem is a very strong smell I do not know how to take out, I am afraid not to leave
Fast delivery and I’m so happy and high quality cute bag I love it
Beautiful, I loved the quality, I paid 38 reais and I was taxed in 33 reais at customs
Excellent product. Very good finishes and good material. Came with very well-worked packaging. Super recommended.
Beautiful, accurate description, fast delivery, I loved the color Thank you store
I am very satisfied, the product corresponds to the quality that I ordered when viewing and choosing on the Internet
Very nice a little smaller than the model but just as beautiful arrived much earlier