We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Frankly! Super delighted, I praged the royal blue, identical to the photo super pleasant to wear I love!! An ironing stroke and it will be perfect
The sweater is soft, warm, but not hot. The thread does not stick out. I am satisfied with the product.
beautiful and warm
The quality is good, only for some reason one size is smaller
Beautiful sweater, excellent quality, price and service, thank you very much store.
That is the second sweater I buy from this store… good quality… recommend the purchase
Great blouse for the cold
I live in Brazil, I use it here, to be comfortable, it could be bigger
I liked it very much. The size is in accordance. And very hot. I 've already used it. Feather that pulls together quick ball. The color is perfect.
Beautiful, I had already bought a white one and now I bought the black one so much I liked, the quality is amazing, super soft and hot, the only thing I didn't like very much was the size, the White had got G, it got good Las wanted wider, Then the black one I took GG and it was tighter than the white one. Anyway it was good but the size is very small.
I liked it very well hot
Super warm, I recommend it and they also sent me a super cute hair Garter
Very welcome product
Very good quality although I am a little too small but I like me very much.
Beautiful blouse! Super hot. Size beats with the measures of Brazil.
Excellent blouse, I'll buy more. Great quality and very hot!
Very nice and warm. Same color as the photo.
❤❤❤❤❤❤❤
The sweater is good, soft, nice to the body. thanks to the store sent it quickly
Priishov shvidko, duuuuuuuukiy that's worth to Tila☺️ Recommend!
I'm picking because there's a lot of hair inside.
The sweater is very warm
This sweater is really soft, the quality is amazing. I really like it, it's very warm and comfortable
Product, Akim is ill-bought, sell a gift from the men and women's cute hair bands
Great blouse. The fabric fits the body, it is comfortable and very warm. I loved it. Request arrived very quickly too.