We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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The goods arrived within two weeks. Very soft and nice sweater. As described. I wear size C-I ordered M, everything fit. I recommend it.
Good quality. Soft inside and outside is a bit short of spring from top to bottom but is fine. I recommend this product and the store I will buy more.
Very good sweater, very soft and warm. to my size M ordered L, everything is OK.
It's great.I bought six pieces for the whole family.
Everything is OK, it is the way I expected it to be. I'm 52kg, 1.67 cm height. I ordered medium and it feels comfortable. The only issue is I would prefer if the sleeves were about like 2 cm longer.
The order arrived on time. For height 156 cm. Weight 67 kg. Sat tight. I wanted a bigger size because I don't like tight-fitting clothes. Stretches well. The fabric is nice to the body. the color is beautiful like the picture. There are no complaints about the store.
I loved it!
Khayaaaal... but the size of the biggest helmets... its cloth is soft and beautiful and quot sent with it a gift
I was enchanted by these blouses, soft on the outside fluffy on the inside and the colors are faithful to the announcement. I recommend it for those who want to get good and
Good fabric, beautiful product, soft fabric, like it very much.
Fits great but sleeves little bit short
I bought it well. The material is soft and the thread is good.
The product matches the picture.
Super warm and flattering! I want to buy it in every color;) buy buy buy!
Very good the fabric, with hair inside and very warm! The size I chose XL wears perfect mannequin 42.
Beautiful!!! I would certainly buy for a much higher price in Brazil!
I love this jumpers, they are super warm and soft. Got the smaller one and is still a bit big, but is still looks good and comfortable. Is elegant and good quality
Very good! Very warm jacket, pleasant to the body, soft, like a second skin! I recommend the store, arrived in Ukraine very quickly. The price is below the quality! Size S recommended
I love super hot and soft
Looks exactly as the picture. I upsized it but would have been better if the size was slightly bigger for an XL. I’m usually a uk10.
Height 162 weight 69 sits normally
Duge class golf, jakisny. Photo and inventory
The size is m, the height of the 168 is perfect, the right is perfect, the sweater is soft and warm, the delivery is fast, I recommend the product and the store
TOP! Very warm and very soft sweater. Beautiful finishes and resists washing well.
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