We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Good!
Such nice and soft sweater, thick and warm but doesn’t look bulky…I ❤️❤️❤️ them!! Thank you! I’m usually US size XS/S, ordered a M and fits perfect!
Arrived early. I loved him. Just what I needed to be warm without looking very layered. I recommend it and would buy again in all colors
My wife was impressed with the quality of the product. Soft fabric and wears very well. We bought the size XL and it was perfect for 1,65m and 70kg. Seems to be pretty nice. We bought for a trip to a cold place.
I charm and textures is very soft I always ask size L as the parameters in the sizes are small
I ordered the size I usually wear (p), and dressed well, without getting short at the sleeve. It's all lined, very warm, I like it.
I like !!(
The sweater received very quickly. Bought size L for 155 height and weight 52, OBG 98. The color red is very bright. The quality is super. The sweater is very soft, warm and pleasant to the body. Thanks to the store. I will buy one more in another color.
I lovedVery beautiful and hot to wear
Arrived before the due date, the fabric is soft and really is very warm. The color in the photo is a little different because of the camera, otherwise it was very worthwhile, soon I will buy others
Great jacket! The quality is good, the Russian size is suitable for my 50, a little but it is not critical. Thank you
Received the item. Happy with the purchase. Thanks.
The quality is good. The store put a risk gift for the hair. Fits true to size. M really m. Thank you./your good. Selling a gift for a hair. vidpovidav rosmiram. m diisno on M. dyakuyu.
excelent product. my wife love it. thanks to the store
Fast delivery .Only 10days to Thailand. My chest 32-33 , choose XL is proper.It's soft and warm. Thank to store . Khob khun ka.
Mm I ordered a small size and they sent it to me big
very nice
Very tasty both inside and outside an incredible touch, very good quality I have surprised me! Very comfortable soft, amazing!
Very happy with the blue sweater. The color is even brighter than the picture. Very pleasant to the eye, pleasant to the body. Insulated. Took for 164 growth, size 48, XL. Everything for me, as if to order. I am grateful for the good packaging, delivery according to plan and a gift-a hair band with a bow made of white beads. I advise other ladies.
Thanks for very fast delivery. Item as described.
To the touch, it's nice and warm. Warm in the cold, satisfied with the purchase thank you very much♥️
It's so pretty and hot that I ordered in more colors, thank you.
The quality of the product is so good! I'm going to buy 2 more. I highly recommend it
runs small
I liked the quality. Fit wise, it turned out to be on the large size for me. I intended to wear it out but I will have to only wear it indoors.