We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Good quality fabric, arrived before the deadline. Seller inspires confidence.
I liked it well finished, hot, super recommend
Very good product, however sent with the wrong numbering!
Very nice and hot. Good buy
The parcel arrived and was received
Very warm excellent material and beautiful and well made
As described, nice sweater, warm. thanks to the store for the fast delivery.
Very happy with this perfect hot purchase lined with a flannel of great quality clothes that I already bought on the site this surprised me top note thousand
Excellent coat!! Great cost benefit. The only problem is that the pocket came stitched
The order is a different product. I recommend the store.
Very beautiful and good quality. fast delivery.
Nice and warm jacket I measure 174 and 76 kg and I suit the XL but if you like a little wider better order one size more
Could have done with a larger size, but it fits perfectly with no wriggle room. Hopefully, it won't shrink when cleaned. Beautiful piece of clothing. The lining is great. Thank you. Will buy again in a larger size.
Very good product
It got little big, I have 170cm and 73kg, I believe it would have to be a smaller size for me to be slim fit
Excellent product, but for Brazil charge mail fee, equal the value of the product
Looks pretty good, and it's quite hot.
I quite like the good quality material product
Provide a size above. The first was for me because too small. I recommend the right size for my husband because they are perfect. Very hot.
Very fast delivery. Really nice vest. The colors as in photo. Top.I recommend salesman.
I really liked the fabric, I will make the most of it!!!
Perfect
I really liked
Thank you for sending my product I loved it very much was perfect thank you again loved the blouse
For its price a quality and warm garment of thick material, it looks good. I loved it, I arrive very fast. Worth it, equal to the photo.