We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
This bag is very spacious, I order it for my mom and she uses it to transport Light Books, it works perfectly because it has many pockets and that makes it very useful
Pretty, practice and feel resilient. Quite a lot of compartments
I love the bag, it has a lot of compartments and it is good size
The purse is sensational, wonderful. Super material and workmanship. One more pile
It has a good quality, both in the material and in the closures, with many pockets and very cute. So also the shipment arrived in 10 days to the south of Chile
I loved such a very nice description several bags super practical and comfortable
It is very cute good quality and spacious and large
Bigger than it looks in the photos and looks good quality, very happy with the purchase
All super. The quality is good, it arrived quickly, I recommend the store.
I find this bag a nice bag, it is sturdy
Beautiful, loved the color, good interior and exterior splits, sturdy handle. I recommend MTO.
The product is super! She took a friend! Shipping 3! Seller recommend!!!)))
Very cute
Beautiful large capacity and excellent quality
Beautiful! It looks good quality, correct finishes, I am delighted, I arrive in 12 days to chili!!
Small but spacious. Sewing and clasps very well
Very good
The product arrived in a weekI'm happy with everything, I recommend it.
The bag is beautiful!!Very well done, resistant and many things fit, even my umbrella. She is waterproof and exceeded my expectations!Her color is very beautiful too! I recommend!
She’s cute she’s nice, and it came in faster than expected.
Very good quality, I arrived early and has good space for little things
The best bag I have bought until today
Very pretty! The seams well! The fabric very well! I like the size, match photos and description
Thank you very much to the store and the manufacturer, I take the other one from this company, the handbags are awesome, the quality is high, the zippers are gorgeous, look great, very comfortable and roomy, recommend, buy, you will not lose, 5 stars definitely, arrived a week earlier in Europe!!!
Beautiful the bag, I loved it worth very good Super eating