We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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The quality of the product is so good! I'm going to buy 2 more. I highly recommend it
runs small
I liked the quality. Fit wise, it turned out to be on the large size for me. I intended to wear it out but I will have to only wear it indoors.
Very good material.
I liked the blouse. Seems to be pretty hot. I bought it for my mother.
I have 1,65 and weight 57kg. Use p in Brazil but I bought a m and it was great. Super warm, wear super well and great quality!
Fleshy turtleneck. Warm. sleeves not long
Fast delivery quality is super Let's see how it is after the wash
Excellent fabric, and warms well. Use Xs or S, pedi s and got a little baggy. Came this little lace for toast hair
I'm a74 cm, t7 kg, took XL, it's nice an big, could have taken L. Warm and nice to touch
Great turtlenecks, nice, neat but small. Of course the daughter is high, the parameters are 74-59-88, the height is 181.but they are clearly 150 in the jump for the little ones. will be worn like a top/T-shirt under shirts so that it is warm. And so thank you, recommend
I like this kind of material and very good for fall
Good quality, hot and arrived quickly
Thank you very much to the store. I wear size L, I ordered XL. look very good, warm as pictured, class!.
Wonderful, warm up well, very satisfied.
I recommend this warm and soft sweater as described, but small size.
Very soft super nice and good smell, I love it I want all the colors
Its beautiful. Pay more than 16thousand pesos for it but it is good quality. I am M o L in chili and thank goodness buy XL I look good. Buy 1 size more.
Mano dydis M-L , uzsakytas XL Tiko. Gal buciau uzsakiusi 2XL, bet nebuvo. Atrodo kokybiskas. Grazi melyna.
MonsterAt the RIS 170 I took XL idealnl pidishov. took away the spider of the vkazany. Diayu. store of river omenduyu
The mesh is delious. As everyone was saying that the numbering is pqna, I bought a larger number. Served perfectly. I'm going to buy others. I loved, warm.
Loved... thick and warm blouse... Very good... worth buying
Beautiful, so soft and warm sweater
Bought sweater for size XL. The size of the product corresponds to the declared size. The fabric is pleasant to the touch, soft. Recommend to buy. Thanks to the store and the shipping service for the fast delivery.
For zrist 165, VAGA 50 kg. Og 85 took rosmir m. Me, like once hot, like a Troy, like a second buv. M'yagesenky, greenhouse, big money for a dot.