We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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It's definitely better than I thought, I love how thick and warm it is.
Nice and thick
Okay
I could have gone smaller but I like the xl being oversized so it's good. love that it is long on me and I'm 5ft 7 so really pleased it's quality and looks fantastic very happy
Bright orange pretty
Like on the video, I like it very much and it is warm I recommend the store.
I'm satisfied. This long wool vest can serve as a coat. It is quite thick and long.
Pretty
Very unique, great quality and stylish
Very nice sweater and very warm the color is very beautiful, I asked for a size of L and a 1.70 and a weight of 80kg in the first place, it loosened a lot and it remains for me until the floor I had to ask for s because it is very wide. And arrived very quickly
Awesome
This is the most adorable sweater. I’m 5’2 and it hits below my calf
it's beautiful just has a strange smell but nothing a quick wash can't fix. I almost have all the colors. I really love them you will not be disappointed. I'm tall and thin but I like my cardigans bug so I get 2x or XXL.
Cool sweater, carefully made, fast shipping, I recommend!!!!
Love it
This is a beautiful long sweater. I’m 5’9” and a size small fit me great! The color is vibrant and the quality of the material is perfect! If you have questions or want me to model your clothing DM me on Insta. @Tierra.The.Titan
What a delicious vest, so happy with it. Sits like a cast. Thank you. Thank you.
I love this sweater. It's cute, very comfortable, just like the pictures, & very well made as well. I am definitely going to order more.
It’s very good quality and the length is perfect. Iam 5’2” 130lbs ordered small and it’s just perfect for me. Thank you ❤️
The sweater is accurate to its description and is bright green. I'd suggest a long sleeve shirt underneath to prevent from being cold during the fall or winter. I did not have any communication with the store. My item was shipped, and I received it in a timely manner.
It's true to size, I got a small & where a small.. The fabric is thick & warm. It is long like ankle length & the color is vibrant.. Jeans & boots & this Cardigan will be perfect. Great & worth every cent.
This is beautiful, but this was very short compared to the other colors that is longer
Thank you, store! Very cute I love it! I recommend!
AmZing material. Looks expensive, Long and warm. Looks just like picture and matches description
super