We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on お問い合わせ page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Fits well, the fabric is super soft, it is like an s or m
I expected them a little heavier. They are a bit light, but with a cardigan they will do just fine✨️
Me rosmir Xs, Rist 167. The hands are small. M'yaka priedna Duge fabric. I am attracted to the city. Added an elastic band to orange as a gift in Doreci)
I didn't expect much from this purchase but I was delighted with the product. The fabric is very comfortable, does not cause itching, the garment fits perfectly. I measure 1.55, weight 46 kg, waist 60 cm, sleeve 54 cm. The size is xs or S, stretch very well. I would definitely buy it again. The color is beautiful
I am satisfied with golf, I wrote the cob, the product is not correct, ale singer Boula yakaska pardon, I recommend it every hour
I buy it for the second time, like it very much, tight, it fits normally, because I just need to lose weight to remove my stomach, then it will sit perfectly
The sweater looks good but is very small (like XS), the sleeves are short
love how soft it is came way earlier then expected
Great fit, fast delivery and it was sweet of store for the cute hair rubber.
Very nice and high quality for the price.
I really liked them, they adapt perfectly to the body
Super Color, sinewed with greenery. Rozmir S, short. For a thin divchinka. 22.11 ruled, made 05.12 in the post-production equipment
It arrived really fast. The color is pretty, soft, and the price is reasonable.I love it.I want to buy more in different colors.It stretches well, but it's tight to the body, so I think it'll only suit slim people.
Cool turtleneck, blood red, stretch well, comfortable wearing it, thanks to the store!
It is very comfortable and soft fits the body the only thing I do not like is that it is very short of sleeves.
Super good quality warm and soft cotton fabric arrived on the estimated date I certainly loved them again
I love this sweaters.
Very very small for me
You can compare the quality to Zara. I like it very much
Came to Latvia in 15 days. As in the photo. Thank you store for the gift. I advise. The size M fit.
quick delivery, looks exactly like the picture, with good quality
Got a golf cart, it is so cool, soft and pleasant to the body. Besides, it was delivered earlier than promised... Thank you store and store, recommend...!!!
I loved they are comfortable and agree luma cold
Excellent quality, it warms more than I thought, I have been very cold for years and something hot was urgent to help me keep warm.
cute, kinda smelled like farts but went away with wash