We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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The necklace fits me perfectly and is comfortable. I hope the color does not go away. The delay of delivery was normal, fine, but I would have liked it faster.
The product arrived but I had requested it in gold color and the one they gave me was silver
I always wear it, super comfortable and with different measurements. Worth It
According to the photo .. Beautiful necklace for the price
It's so pretty... I told you on the 11th, but you arrived on the 18th.♥️
Has arrived ahead of schedule, exactly the same as the picture. Lovely
Nice
Beautiful, I love!! But I thought there were three.
Excellent quality, I loved it.
Excellent Product, I never take it off and it is still perfect
Loved it! exactly like the store pic' . just got it so I hope the quality is good...got it in 2 weeks
Not bad very similar from the one I ordered from heyharper
Is beautiful and identical to the photo, it looks like gold. Hopefully it will last a long time this brilliant.
Of excellent quality and beautiful
2mm wide 40cm long, this is great.
It has arrived fast and it is very nice, to see in a while how it gets
Very happy. The product is as described and of good quality. For now, after a few days of use, he has endured the water without problems.
Very good and fast shipping! I hope it doesn't get ugly in the shower
This beautiful looks like gold, I will update later to see if it becomes ugly, the measurements are exact and it arrives in 15 days in Mexico
I love it, the 2mm is very exquisite
But I asked for it gold color and I got silver, I really don't like it
Excellent chain quality, as described. Kept in salt solution for 2 days, the color did not change. Photo After salt solution
AMAZING QUALITY i showerd 3 times with necklace accidentaly and color is same!! Picture is after having it for a month!
Right option, good color, light, is exactly what I expected
Arrived within the estimated delivery period