We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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It's beautiful, it's early, and it's much better than I expected
Exactly to the description, good price and quality, I recommend it
All good, bracelet measurements and crystal measurement, the only problem the delivery man left the package on the door without giving it in the mailbox….
My charm are perfectly how they show
This is my second purchase. I love it
The braba, she glows a lot
Thanks
Very good quality and I reordered another 3 pcs. Recommend to buy it.
Very good quality I'm thrilled I might still buy in Girl
Product good!
the bracelet is nice but the size 18cm is small for me but it looks very good on the wife
Ordered a young man. He liked it. The quality corresponds to the price. But I didn't expect much. See photo
Merci c top
Very nice exactly like in the photos
I loved it
My very favorite bracelet, I purchased for the second time already. The first one lasted for several months before the metal got reddish, I find it very good for the price. The closing mechanism is absolutely the best, super easy and never opens by itself. Many thanks for the product
Perfect, I was doubtful in the size in cm, but the 18 are perfect, I will buy again and I hope it is the same, recommended, 15 days to arrive the order.
It's very cool, I recommend it.
Really classy and beautiful bracelet, perfect fit for me but I have quite small arms. Looks fabulous. Thanks
Good for the price! I recommend if you’re not very serious about wearing bling bling
The chain and fastener are actually plastic. The moissanite are fine though. Great value for the price
love it
Excellent product
This tennis bracelet glistens so well couldn’t have asked for more than this
nice quality and fast shipping, thanks dear store.