We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Very beautiful Super beautiful I recommend it to the 100%
Great product
I loved the color is the same as the image and the fabric is very good but it is very short in size which causes it to rise a little. But it's very good and shelter well. The product arrived quickly well before the forecast date
Soft turtleneck
soft and comfy! it is a little thin, so make sure to wear a bra with it.
this shirt is way better than i expected...great quality! perfect fit! I love it!
It's all super
The quality of the blouses is very good, I am size CH or 4 and they were perfect, you fit well and they are not deformed. The delivery time to Mexico was very fast (12 days) and the requested colors arrived. The white one if it becomes transparent, I will use it with an interior.
Super good as is the description
really love this color,it does show the tank top but can't tell 10/10
good, thank you very much
great
Nice
Is for small, skinny people, but the fabric is good and looks very cute.
Spectacular, good fabric and beautiful color
Love it
Size 44-46 European. Soft. short
very impressed with this navy turtleneck sweater! it was only available in One Size. At 125lbs, 34/36C it fits great. very Soft and stretchy. the neck is soft and not constricting. arm length fine. it does fall right at my pants waist so if i bend over it will ride up. i wear a longer tank top underneath. i will order in more colors!! thank you
Beautiful color. Soft, quality material. Relatively fast arrival. Runs quite small. I'm 5'4" 125 lb and I'd say it's a bit too snug for comfort. It's form fitting on me. I'll be trimming it and using it as part of a costume, though, so I'm pleased with the product. A smaller person could easily use this as a nice fall-weather shirt.
Excellent quality
very cute, love it
Super cute, but a little small to be one size
Super Light warm
Best just like pictures!!!
Adei has a great quality the recommended fabric