We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Super product, very good quality recommended it 100%
Perfect! I ordered it on September 20 and it arrived on October 10 in chile.
Beautiful necklaces I recommend
Fabulous! Arrived super quick and in perfect condition, still yet to see if it discolours but love it!
Very beautiful and elegant pendant, purple color shimmer and shine.
It's not a shame to come in a good package and buy a gift
High! I'm good and I'm good to have enough. I will recondoo!
They are very beautiful I hope they are of good quality and do not untint
I loved it, it's beautiful, only the libelula looks small
It is beautiful, stainless steel fast delivery time
Beautiful, good quality, unique, I recommend the store, good material.
100% accurate. Material doesn’t feel cheap and I love the chain isn’t thin
If anyone believes in India, Buddhism, or Ala, it is thick and heavy.
The chain holds on pretty well, however the bead itself is losing its goodness and becomes half silver after some time and use. I did accidentally got it wet a few times, so if I’ll end up ordering again a nice truck to extend its longevity is by covering it with transparent nail polish
Beautiful, be very delighted, she wanted it as a gift, and she liked it very much.
The product came to me early and it's amazing, I hope it doesn't deteriorate later.
Loved the product alot!!! The pendant is more beautiful than shown in the picture. The chain however is of low quality but its a steal for the price!!
The item is exactly as described. nice looking and the size is ok (I an small though haha)
It is very nice I hope not color canbie very fast shipping
Excellent article, very nice and I really liked the chain. I recommend your purchase.
The product looks good quality is just as described
Arrived well packed, not yellowish and looks very good✨
Everything is OK. The live necklace looks extra. I recommend the store
Nice necklace, it is as the image, the only thing is that I have been struggling for a ring to open and disconnect with the chain but nothing that is not solved with a few pincitas, I have 3 weeks using it and it has not changed its color
Everything is OK. The live necklace looks extra. I recommend the store