We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
Katsapi creatures vows! Rashka of the country is a beater! The whole thing to hate you
Very beautiful, after weeks of use without taking it off is intact, I recommend product and store, thank you
Very good qualify, not had any issues. So far no discolouration
Very nicely made and fast shipping. Thanks for the gift
It came in 10-15 days, I liked it very much, it looks very stylish. By the way, you can also make wristbands from charms without taking the bracelet❤️Overly sweet. It is very difficult to wear, my nails cried, but let it be✍
I ordered to Turkey, I thank the store who came before the delivery date❤️❤️Hope not to tarnishI did not use the charm, which is a scorpion sign, because it is very big
Lovely Charms, shipping within the indicated time (less than 10 days). It came from the tool that makes it very easy to put the charms together, very grateful and happy with my purchase. Worth chicxs :)
In love
Thank you very much excellent product and they gave me a gift. Satisfied with my purchase
everything arrived pretty quick, love the quality and thank you so much for the gift. Just a thing, it's hard to add charms withouth a charm tool. Also I wish store to send the bracelet inside a box, everything came in a plastic bag.
Super bracelet, thank you for the gift
All very good quality
Thank you very nice the charms .. Thanks for the gift❤️
Arrived in Turkey in 1 week. Distribution also took a week. I got it in 25 days. I like it very much, exactly the same as the picture.
It took like 2 and a half weeks or maybe 3, which is what I was expecting so it’s okay. I received one charm as a gift♥️ the charms are just like the ones on the pictures. I have a chubby wrist so if you are like me you might want to add a couple of charms so it fits you right.
Great product
Love it so much
I’m from Chicago and my order came within 15 days.
Came very fast and they are very high quality (also thank you for the gift)
Bella
I would recommend it for me, it was perfect and meaningful
As described... versatile, cute, I fit right.
just like the picture so cute
The bracelet and the charms are beautiful, they even gave me a charm! Super good quality
Everything arrived complete: and fast