We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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I like it very much, very nice and high quality. Thank you very much for your gifts.♀️I'll order it again soon.
Very cute! I loved being able to change the links, at first it was difficult for Me but then I already grabbed the thread✨️
Fast shipping to PL. I highly recommend
Really the products are all beautiful and good quality from each other. Thanks very much to the store.
It's the second bracelet I order. This is to make a gift
Very good quality
I love fabulous
Very lindoooo, the way I wanted! It is a little difficult to assemble but it is very firm.
I love it. Very promising everything
They all had a wonderful store put a gift product in one thank you very much came immediately
Bien
Good bracelet
AAYY BA YIL DIM came early from the estimated delivery but they are all steel stamped.16 was enough for me, those who want to order from Turkey can easily
Very nice bracelet with a quick send
I am in loveeee very good quality there is one bad thing tho its quite hard to put the charms on the bracelet l lost a nail because of it so before buying have that In mind but it's worth it very beautiful thanks for the gifts ♥️
Yes thank you very much
They are beautiful!I struggled to assemble the bracelet but it is worth it❤️
Everything exactly like the pictures, very nice, I am very pleased. In addition, I got a tool to open the charms and one charms as a gift. Thank you very much!!!
Fantastic
Extreme quality is just a bit challenging fast delivery a little challenging
Like the bracelet very much! I hope in the sock will not let you down!
This is not the first time I order links and bracelets in this store. The quality is good, the delivery is fast. I recommend it.
The bracelet is super beautiful, you can build it to your liking!
It sounded so good
I like it very much. Perfect for charms.