We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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I'm in love with the bag, very beautiful, perfect, I loved it.
It's very good. Some shallow pockets and not very large butt. But it is very nice and looks good quality and spacious.
Beautiful bag with excellent workmanship and first-class sewing. My wife loved it. Recommend the store and your products. Super fast delivery.
Nice medium-sized bag, looks pretty good :) I don't remember seeing so many sections and pocketsThe store is kind, the delivery is fast, thank you
Duge is hush with it. I will play the same in the school.
very fast delivary, bag as describe , qulity look, properly packed, highly recoment the store
Good material. All pockets are lined. Seams are well made. Small and practical. Recommend store and product.
Beautiful purse! Quick delivery.
I really liked the bag, the way it is in the description! Just like
The bag is not bad. the store is super. the product reached in 7 days. thanks to the seller.
This bag is very nice very good quality skin feels soft and comes very wide brings many bags brings a very nice detail down the bag brings a kangaroo and the letters nice parents the closures are very beautiful Because personally I loved it a lot and I do recommend them comes in handy
Arrived well packed and before the scheduled date. My wife thought it was wonderful!
It was slow to arrive but due to problems with the local office. The bag well, the seams
Arrived well packed and in less than 2 weeks to Peru
It is beautiful, soft leather, more a little lower, more worth the cost benefit
00 loved my bag is very good is beautiful recommend it is great
Received the order faster than expected. Thank you! I liked the bag very much. What I wanted! The only point is that this is not skin) as indicated. Although for that kind of money I did not expect to see a leather bag)
The bag is lovely, I didn't expect it! Made flawlessly. The size is perfect, not big and not small. With a neat size very roomy. Many compartments and pockets. She will be my favorite bag already in fact its convenience. The bag is very light, which is very important for me. Genuine Leather. I highly recommend.
The bag was delivered in 21 days. It is medium size with 5 zippers and 2 sides on buttons. There are cute metal kangaroo fittings on the front. Recommend! Thanks to the store.
Thank you very nice, it is really worth it, the store will send it very fast, I recommend it
What a wonderful bag, I loved, not too big and not too small. A lot fits, there are many offices, the way I like it, I loved it.
I bought it as a gift, yes it is exactly the same as the description. The leather is very soft. A great wonderful cost-effective gift!
I liked it a lot! She is very resistant, she arrived in a hurry, she is to be congratulated.
I am satisfied with the purchase! Beautiful, yakisca bag! Duge Shvidka Shipping! I recommend selling!
SuperI am very happy with my purchase. Thank you bcp