We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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son muy cómodas y parecen calentitas, yo uso el 39 talla europea, compre las 42-43 y me han quedado perfectas
Beautiful slippers nice and cozy well made lively presents for my daughter in laws
Дякую! Тапки сподобалися. На свій 36 замовила 38-39. Отже, з розміром вгадала. Думаю, що якби взяла трохи більше, то також було би добре. Може згодом вони більш розносяться, подивимось. Продавця ремендую.
Очень удобные, мягкие тапочки. Тёплые, размер соответствует! Рекомендую!))
Shipped fast and arrived in great condition. Ordered size 38-39, I'm a 39 and I was a little worried about the fit but they fit so well! They're very comfortable and warm and feel better quality than the average slippers I used to have before. Only worn them for a few days so far so I'm curious how they will hold up
Esta super bonitas y la talla corresponde 🥰🥰🥰🥰 son super suaves y el color es un poco para claro ❤️
very nice very soft they fit perfect
Tallan un poco pequeñas, pero son muy chulas
.
Me encantaron, son muy bonitas, suaves y calentitas. Me quedaron exactas, recomiendo pedir una talla más. Fuera de eso la calidad de siente muy bien, son muy cómodas.
très chouettes chaussons, taille correctement, tiennent bien aux pieds, ils sont doux et confortables
Commande reçue très rapidement le vendeur l’avait envoyé très vite la taille 43 correspond à un 41..
Item is exactly what is shown and delivery was fast
Great product, warm and comfortable. Fast delivery, recommend for sure!
muy buena calidad,un poco justa con el número,recomiendo pedir un numero más del que se calza
ik heb Europese maat 41, besteld 42/43. zit net goed, had beter nog groter besteld
Дуже файні капці!!! Брала 40-41 розмір на свій 37 підійшло ідеально. Вони дуже теплі і це +
Very good product!! They are so warm, the size fits perfectly. The materials are very good, at least now that I just got them. They are also quite comfortable.
Muy buen material y bastante comodos, la talla es chica , asi que recomiendo pedir 1 talla y 2 mas a la habitual , por lo demas esta muy bueno 😄😄🇵🇪🇵🇪✌️
Дякую отримали. Дуже гарні. Брали на розмір більші (бо на розмір маломірять ). Мякенткі . Бистро прийшли. Буду рекомендувати і заказувати ще . 🫶
Excelente calidad - precio. El pedido llegó rápido al destino y las zapatillas son suaves y cómodas.
Me encantan, son súper suaves y calentitas. Me hubiera gustado que la fuera más dura, pero por el precio está súper bien. Cogí 2 tallas más de la mía en EU para que me quedaran bien.
This is my second pair that I bought because I love them so much. They look just like the photo and are true to size
eu estou muito feliz com minha compra , ela é muito macia e confortável, sendo que tbm é muito leve , vou comprar de outra cor .
тапки классные, на свой 38 брала 40-41 , отлично подошли