Product Details

Andre WarrantyComes with a five-year warranty on products purchased from us. 1.If you find that the product is damaged when you receive it, please contact your local express company for compensation, please also contact us, we can assist you to solve the problem. 2.If the product does not work properly when you receive it, please contact our after-sales service, he will help you solve the problem, if it is a product quality problem, I will give you a refund or a new switch. 3.If the product encounters problems within five years, please contact us for technical support. We will send you a new switch4. Provide lifelong technical support. Product advantages:[APP Remote Control] Download the Smart Life/Tuya Smart APP on your mobile phone and tablet to control the dimming module anytime and anywhere.[Hands-Free Voice Control] Compatible with Amazon Alexa echo, Google Home, etc., you can voice control the module with just one command.[Family Sharing Function] You can share the switch with your family with limited permissions to create a smart home with your family.[Linkage function] It can be linked with other switch modules, sensors and electrical appliances in your home to create different scenes, such as sleep mode, work mode, dinner mode, home mode, etc.[Timer, Plan and Countdown Function] You can create schedules according to personal requirements, as well as timer and countdown functions to maximize smart and DIY your daily life.[Group control function] Multiple dimmer switches in different rooms can be set into a group to achieve group control function.[Easy to Install] Mini size dimmer switch module can be easily installed in a switch box or light box.Specification:Product type: 1CH Wi-Fi dimming moduleRated voltage: 100~240V 50/60HzMaximum load: LED (AC230V 150W) (AC120V 80W)Working frequency: 2.412GHz-2.484GHzWorking temperature: -10~40℃Protocol: WIFI IEEE 802.11b/g/nOperating range: <100mSize: 39.2*39.2*18mmIP rating IP20Warranty: 2 yearsCertification: CE ROHSProduct type: 2CH Wi-Fi dimming moduleRated voltage: 100~240V 50/60HzMaximum load: LED (AC230V 150W) (AC120V 80W)Working frequency: 2.412GHz-2.484GHzWorking temperature: -10~40℃Protocol: WIFI IEEE 802.11b/g/nOperating range: <100mSize: 39.2*39.2*18mmIP rating IP20Warranty: 2 yearsCertification: CE ROHS

DIY Wifi Smart Dimmer Switch Module Tuya/Smartlife APP Remote Control Two Way Compatible with Alexa Google Home Voice Control

Specifications

Brand Name:

NoEnName_Null

Origin:

Mainland China

Material:

plastic

Item Type:

Dimmers

Warranty:

5 years

Model Number:

Smart Switch Module

Certification:

ROHS

Support system:

Android\iOS

App Name:

Tuya Smart/Smart Life

Wiring:

Live wire and Neutral wire

Work Life:

100,000 times for operation

Operation temp:

-10 Celsius - +40 Celsius

IP rating:

IP20

Choice:

yes

semi_Choice:

yes

Shipping & Payment

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-30 Business days
Canada, Europe	10-30 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of FR|Factory supplied, reliable quality (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.factoryriver.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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