We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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The bag was bigger than expected I love it so much!
It's larger than I thought, but it's great to have it with a makeup Pau.
I like the cosmetic bag, good quality, recommend⭐️
It's a car. Please wash it once.
great quality! It was also a really nice color
It took 9 days to get to my house (santiago). The fabric looks firm, no yarn, it is double fabric, the fabric outside is thinner and the inside is very thick and resistant. I loved it!!!! <3
Is very big, excellent for carrying in your bag and carrying things, I liked it a lot, the zipper is a little hard
It is not very wide, but the materi is beautiful and the exact color, I like it very much
Very nice bag-unfortunately came off with a broken seam, but we could agree. Mustard yellow looks great. With inner lining.
Très bien
Pretty and practical good measure
Very spacious. Was able to fit all my purse essentials in it without it looking too bulky.
The material is of very good quality, it is large and serves to store many things, even a book that is what I bought it for. :] The closing of sees of good quality equally.
The kit is very pretty and very practical. The color is identical to the photo. I recommend
It is such which one you see in the image, precious.
Excellent size cute color as is in the image Super I recommend
Bigger than I thought but very good quality
The size is generous and I am satisfied. I can't smell it.
I think she is beautiful, spacious and of great quality. Is the second I buy, this I bought to gift
I'm pretty.
Superrrr lindooo, it is assumed that it would come to me in one more week but I arrived ayerrr, what happiness
Excellent product. Just like the photo, including the colors. Is simple, but very well finished.
I love this
I like it all from color to clean design. It was nice to say that it was pretty around :-)
This Cosmetic bag is very beautiful and you can fill in many things.