We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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Soft and warm, great sweater for fall and winter
Soft material, arrived quick, true to size- I’m 5’7”, 140 lbs and ordered medium. Slightly oversized but that’s the look I was going for. Great quality for the price.
It’s good. A little bit bigger than expected, but it’s still okay
NE so KAK on photo. No kacestvo klasnoe. V dlinu Dumala Budet popular prikryvat no on korotkij.
The quality is very good I was surprised and super happy when I received ! Definitely a good knitwear for this winter
Great quality, same as the big brand! I love it, it was the one I was looking for ! Highly recommend this store ,
High quality, pretty accurate to size chart so I bought my regular size (small). I would buy 1 size up since it shrinks a little in the wash.
The same product, Bilium without zhovizni, on the parameters 87/75/87 Vaga 50 rozmir s still
It is very worthwhile, the fabric is very soft and very warm. Recommended
Love and quality once Sweet
Sooo fast shipping - just 6 days . High quality, looks really cool, I advise this stuff to everyone)) I ordered S size. My height is 165 cm
Love how good the fabric feels and looks. Got to me pretty soon and im impressed with the finishing! Can’t wait to style it
The sweater is of great quality, I ordered it when I had no feedback, I was a little worried, but it's super in vain, the fabric is thick, the Rosmer S is a little oversized, the sweater will be all-match in different styles
The sweater is very beautiful and of good quality, but I wear size M and order m, but it's big. It was necessary to order a size smaller ((
It is soft, I measure 1,74 and I weigh 70 kg, and I look good, thank you
Everything was matched, for the Sky 173 cm and-60 kg m-oversized✔️ Aidine, what I thought, a little bit of the Chorn, a little bit of a woman, a little bit of a string, drinking to a little bit
The transfer went to Ukraine for 16 days, the jacket is super simple. Took rozmir S, Rist 155 cm. The same is now the vidmin, the next thing is up to the Tyla rich.
The sweater is so soft! Great quality for the price. I got a small and it does run a bit big
This sweater is beautiful, do not hesitate to buy it, ask for its normal size. Weights 64 Kg and I mean 1.60 cm and size M was spectacular, the fabric is not itchy, it is soft
I am very happy with the quality even better than at Bershka. It size perfectly well, it is not transparent. He arrived in 1 week. I recommend
It comes big but this is the oversize style, the fabric is like cold because it is acrylic I hope that with a warm shirt down more, the quality is very good does not look like a cheap sweater.
nice and soft, oversized fit but neck is a little smaller than crew neck
Delivery is shvidka, 6 zhovtnya was won-18 zhovtnya came. The yakiste the light is the same as the Temple. Vin mʼyakoy, juge to Til. I recommend it. Pictures of the near, the Bulo can be seen as light.
Of the best purchases I have made, it comes very big but I love it
It is beautiful the quality of the fabric, usually I wear sizes, I ordered it is in S and I really liked it it was perfect high and on the sleeves and it is warm I liked it quite