We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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I have loved the necklaces, beautiful and of good quality.
Very nice looking chains, delicate. Fast delivery.
Excellent quality has not bleached a very finite and beautiful necklace
Exact to the description, the exact description I will buy again with the store I recommend it 10 of 10 these garments are very delicate you have to take care of them a lot but otherwise it is above my expectations. Thank you
Exactly to the description I bought it in a set of packages and it arrived excellently well and very quickly I will buy again with the store Thank you .. These garments are very delicate and you have to be very careful so that it is not damaged
It is very beautiful and I arrive in less than 15 days in Michoacán
I loved very well packed I'm going to order them again
Yes handsome well paid sorry detail on the back Q own nothing!
Thank you very much, I arrive early, I win, very good, I will continue buying as soon as I have news. Equals the very cute image.
Arrived fast very nice I recommend store Thank you
It looks good material, it is necessary to see with time, where I am it is very humid, but they look good, as if to pachuquear
A beautiful necklace, satisfied with everything that comes to me, and in very good condition
fast shipment, love the quality
It is not stainless steel, the first used was black
Garne) triplets of pidkurochu in the Misca de bile heart.
Bonito
Very Nice, the shipping was very fast and it is like the picture
Very fast delivery. I am very satisfied
Very beautiful, I love it, hopefully and with time it does not get ugly, for the moment I am very happy with my purchase. Arrived quickly and very well cared for the packaging❤️
It took almost 2 months to reach chili, equal to the description
As in the description. Recommendations for the store
It is beautiful the necklace looks very good quality shines very cute and arrived very fast
I loved them, excellent quality. As described by store. Thank you
The necklace is very nice, came super fast. I asked for 2 different and they came the same but it doesn't matter, it will serve me as a gift :)
It is beautiful and the quality looks greatI love