We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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What a price will I ask for it again for a gift I loved it, I hope it lasts a long time
Very nice, it looks good quality, I hope not put feito
Perfect ring, identical to the original Pandora. I highly recommend buying this product
They are beautiful I recommend it a lot, I loved them☺️☺️☺️☺️
Great service! Fast shipping and im definitely loving my ring!! Great store.
MTO beautiful, it shines MT, no defect, it came right the correct size, I am using daily for more than a month, I take a shower with it, I wash dishes, I clean the house and it remains intact, perfect!!!!
It's beautiful! I ordered the larger size and it barely went into my fingers, I am usually a size 7. Does not have the Pandora engraved but brings a beautiful heart
Superb ring, as described. Perfect for stacking with other rings! I recommend without hesitation!!
So beautiful love it highly recommend it ❤️
Nice, thinner than I thought but not soft, bigger than other 7 sizes but only a little and the heart is less bright than I thought in the picture, it's still pretty. I arrived quickly with the option of 11 days and in a square transparent plastic box.
Simply wonderful hope it does not change color I recommend 100% simply wonderful I am very satisfied I hope to buy again in this store
Beautiful, but it turned out to be not enough for me, although I took my own size. I will try to order a size or 2 more. There is someone to give it to. Unfortunately, the color of rose gold gives out jewelry in the ring. On the camera, when you zoom, the pizyants of the ring are visible.
Good quality, real size and feels great on the finger
I arrived very fast ahead of schedule, it's very nice
It's better than expected. It seems to be a little big in size, but it's okay.
I love my ring it is really you are pretty, very good quality, identical to the photo. I recommend
They are precious but ask for their size or one less