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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
Satisfaction for the price was also fast. Thank you
very good quality
Excellent
Cute. opening is a bit smaller than expected due to way handles are sewn on bag. slightly yellower tinge than expected. but still very cute. no loose threads
It is well made, it has a closure and lining. I liked it very much and the color is identical
Good quality bag for the price you have, good size, perfect for summer.
It's pretty, just like the picture. Has lining, good finishes. I liked
It is already the second that I buy, it is perfect for any occasion. With zipper that allows you to close the bag and inside it has a perfect pocket to put the keys for example. Very satisfied, in addition super fast delivery.
Is super soft and
I really liked
I like it very much. Arrived well and before the stipulated time. Thank you. Thank you.
Many thanks store! Excellent service, very fast delivery!!! The product is exact to the description!! I wish all the sellers of ALI would give this service!!
Not tested yet, but it looks cool! I recommend the delivery
Very nice delivered earlier than expected thank you
Product according to the description very fast delivery I recommend this store
Price excellent quality!!! Does not envy anything to any brand bag!!! I 've used it non-stop since it came to my hands!!! 100% worth it
Thank you very fast delivery. The product is durable and pretty, so we repurchase
received in 15 days.. very beautiful.. more than expected.. happy purchasing
My rice came out a lot of thread, but the more and more it pops up. It's good to go around. It's quite good. If you think of it as a real clogging, it's okay. It looks like
Delivery took place before the forecast, the bag is simply wonderful, came a few loose threads, but nothing that will bother me or hinder the use of the bag, the zipper is great the size of it is large, the material looks more like a paper than a rope, it is all lined… buy 10/10
Cute מאודדד relative price Equal
The bag is super cool. Looks same as on pictures. Highly recommend
Just as on photo
Cheap, light and comfortable bag
It's light, and I go into a lot of this stuff. I like it.