





We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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It's perfect, I don't think fokin
Is calentitoooo
Is of very good quality
super comfy and thick love it!
I LOVE ITTTT YALLL
It came early soo that’s good overall I like it
Got the large and it fits perfect! It has enough room to give me that oversized look without being too baggy. The material is also soft and the design is well from a distance. My fav sweater atm!
Good article, am a 177 cm woman, 63 kg and took XL for oversized look.
Good came early
Incredible quality!!! I’m obsessed with this sweater and I can’t wait to wear it in the winter.
It is cute muyyy and good fabric
At the top I recommend!!
i love. this. sweater. the quality is soo soft and good. i sized up for a baggy fit.
quality is very good
This sweater is literally so soft and comfortable I ordered an XL thinking it would run small but it’s big and fits awesome. It also came earlier than it said it was going to which is great!
so in love!!! frank ocean forever <3
The quality is incredible, I have rarely seen a sweatshirt with this price that has that quality in touch and textile. It is a bit big for Me since I bought a size more than normal but it is still totally recommended. FRANK takes out ALBUM!
i’m not a fan of the collar and how it’s fitted but other than that it kinda soft and fits well. super nice shirt
Beautiful…
the quality is surprisingly nice and will keep you warm, my only issue is the collar is alot lighter than the rest of the sweater which makes it look like s turtle neck. also you can really tell what the image is up-close because it is so pixelated. but from afar it is clear. im 5,7 And 136 lbs and the medium fits me a-little large, if i could repurchase id go down a size for a more masculine look
amazing quality I really recomend it
The quality is soooo much better than i imagined. wow
amazing quality and exactly like the photos i really recommend buying this!
Muito boa, tecido leve, bem grossinha, e super macia.
its nice i wish there was a size small available so i could order that.