We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Very beautiful but it was difficult for me to open the links, they gave me a gift charm
I am very young to my son and he pinches him, he will not be able to use him, he is pretty
Everything is super nice but I do recommend buying the key to arm it
I like it much too much/it must be more than 1 week than I have it I wash with and it is still untact well resists water
B. Nice color perfect size
The bracelet is beautiful and has no defects to it, only thing is that it’s pretty difficult to change the charms itself but it might be because it’s new/my first one! love it
I love them! I can't say anything else. One of the charms, it came off but they reimbursed me without problem, the rest incredible as you can see. They also put you in one with a gift heart. They have an incredible quality and it is beautiful in place. I have bought more to fill and I am looking forward to it. At first it is a bit difficult to assemble the bracelet but when you take the trick, it is easy. The truth is that I recommend it 10000%, it also took very little time to arrive.
Superb, nothing to say and ultra fast delivery, bravo !!!
good quality
Beautiful! I needed at least 20 minutes to be able to understand the system. But the result is fine
18 link wristband is exactly my 18 cm bracelet. It's more beautiful when you wear the charms. Navy blue link color is also beautiful. Quality material. Came in less than 2 weeks
Nice and easy disassembly and assembly
Amazing barcelet! Fast shipping! Recommend!!!❤️
The bracelet is of good quality, not heavy, without scratches.
All the charms and bracelet came well packaged. It came before the estimated arrival time which was great because it was a birthday gift. Also they included an extra charm and the tool to help link the charms together, which was very helpful.
New 1 charm, it came to my wrist full
As in the photo. Brought a silver link as a gift.
Everything is great ❤️
Cool!!! Thanks for the extra ankle gift.
Quality product, very good
Turkey/Trabzon 11. Came in the day. Both fast and beautiful and robust packaging. My products are complete and as it appears in the photos. The store also sent a gift, thank you very much, they are very beautiful. I am very pleased and liked it very much as it all looks the same I thank you very much❤️
amazing, and they included a free gift! will be purchasing again
Very cute, I expected the paintings to be wider but it's okay. The bad thing is that when you put it on it it tightens the skin but then it looks good.
Just like in the picture, I love it, just what I asked
I liked it very much, it was difficult to combine the apparatus did not come out.