We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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Exactly as shown in the picture only that the heel is 3 inches. I normally prefer 5 and 6 inches heels. This is gorgeous though. I love it. will share more reviews when I wear it and feel more comfortable in it
Lovely wide fitting
Same as in picture and sizing is great
Good. No stain. The inner sole in one shoe is not stuck on properly but I can’t adjust it coz the glue is quite sticky. Overall you get what you paid for. Not bad.
J’adore
están muy lindos los zapatos, además no se deslizan
True to size. Was delivered before expected delivery date. Very comfortable.
están preciosos esos zapatos de tacón me encantaron lindos es como como los quería el color negro me encanta
Son como los muestran en las imágenes
я задоволена. дуже швидко прийшли. повністю відповідають опису. Як на таку ціну - дуже якісно виконані. колодка зручна.
Thank you
los zapatos no podemos exigir mucho de ellos,están muy bien por el precio.las tallas son justas, aconsejable pedir una talla más.
très contente des chaussures je vais regarder bravo
이 구두는 디자인과 착용감이 모두 뛰어납니다. 세련된 외관 덕분에 다양한 옷에 잘 어울리며, 특히 발목까지 오는 라인이 고급스러움을 더해줍니다. 신었을 때 너무 딱딱하지 않고, 발에 적당히 맞아 편안하게 걸을 수 있습니다. 발바닥이 부드럽고 쿠셔닝이 있어 장시간 착용해도 피로감이 적고, 미끄럼 방지 기능도 뛰어나 안정감 있게 걸을 수 있습니다. 정장부터 캐주얼까지 다양한 스타일에 잘 어울려 데일리로 사용하기 좋습니다. 또한, 소재가 튼튼하고 관리가 쉬워 오랫동안 사용할 수 있을 것 같습니다.
Excelente
Me encantaron los recomiendo mucho son los mejores
Excelente para el precio. La plantilla se ve segura y l talla corresponde
its beautiful, really lovely
excellent, arived well
color y medidas perfectas. muy satisfecha con mi compra .