We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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The product is good. Same as shown.
Good night I received it by the way I ordered
I loved it, it arrived before the deadline, very well packed, no defect, the ring comes with regulation, the bracelet stretches to put on. Is a product to be used only on special occasions.
Indoooo, the watch came too big I'll have to take off Gomo
Arrived and beautiful top note 1000 and still arrived before the deadline
It came to Me in 1 week and 3 days and I am very happy, everything is very beautiful as is to the image and nothing was damaged
I like it very much
I saw the bracelet a little small and the watch looks like for girls, I hope that the person who is going to give it will chew the watch the earrings necklace and ring it worth
Beautiful arrived
Beautiful... Arrived much faster than expected .. Super recommend
Great finish, well complete and top designer.
Very good product, it pays off too much.
I really liked you to be congratulated
I like it.
I was perplexed by the product, beautiful, you have my approval!
I love this whole set, I wore it on my wedding day and it was beautiful
Very good
Looks good . Delivery fast. Thank you.
I did not get the necklace charm but in the rest, excellent
I really liked the watch, the quality it is very good, very resistant material, the jewelry is not so good, but for the value it ends up compensating because of the watch
Super jolie
The bracelet was a little small, so it hurt me a little, but the rest was perfect. The watch will need to decrease the size, which is normal, because my wrist is thin. Out of this, all wonderful
Very nice
Was beautiful and looked exactly like the picture