We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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In the gold part I didn't get a ring there was no ring
Very beautiful the kit.
Good quality price
The watch is beautiful, the chain and bracelet good for the price. About the ring is not that pretty. For the price right, although the rings broke in my first use. I just put it on and took it out and it broke.
Very lindooo the watch .. Worth buying for the watch
The necklace is very weak, but also for the price is worth it, yes
The truth for the price is worth to buy it, even if you do not expect an excellent quality... includes the accessories, and the watch includes battery, does not include gift box, arrived before the established time and in good condition
The whole set is very beautiful, it arrived well packed and in perfect condition.
I loved it! Super nice and light!
Very good product, however arrived after the deadline.
Very good!
As described. Happy with that purchase
The very lousy parcel shipment arrived well, I had to go look for it since it never arrived at my house
Our very beautiful my wife liked
it looks exactly like the picture, and it arrived earlier than expected. The bracelet stretches enough for it to go on your hand, and the ring is adjustable.
The product is good, it has a good finish, but it is nothing surreal
Very lovely
Very nice set.
It looks perfect I hope it is not easily damaged
Very beautiful and well packed, not to mention arrived before the deadline
Good
I really liked the Watch Kit
More beautiful in person
Very weak, for the price is reasonable.
Indoooo, just like the description .. Fast delivery.